Returns and Exchanges
Customers in Finland can return goods they had bought during 14 days by law of the Finnish Consumer Protection. Refund of money can be made only for the original and unused products.
Refund or replacement must be agreed by e-mail firstname.lastname@example.org. In the following form:
- Name, address, telephone number
- Bank account
- A copy of the order confirmation on www.riministile.com
Reasons for return
If you return goods without prior agreement, such a return would not be accepted by us and will come back to you through a post office. Agreed refunds will be accepted by us.
Buyers EU also have the right to return and exchange goods, as well as residents of Finland, within 14 days from the date of delivery of the order.
Returns and exchanges for buyers, whose countries are not members of the EU, are not carried out.
WellNess Saimaa YO protect all customer information strictly confidential and will not disclose customer information to third parties.
We also reserve the right to change the terms of delivery.